Customer can send request to us by using Contact form or to info@modules2buy.com then he/she will have ticket for the request to work with our associated departments [Business, Estimation, Billing, etc.]
Jira Tracking System (customization customer)
Jira is a tracking system that is used for our Production Department [Development, Tester and Design] to manage project development. Jira can be accessed by customers to work with us to track their projects/issues.
Customer can open new issue: New feature, bug, improvement, task, etc.
Working with us, customers mostly work with us via 4 systems as follows:
Client Area (product customer)
Ticket System (customization customer)
Jira Tracking System (customization customer)
Freshbooks Billing System (customization customer)
Client Area
Jira Tracking Issue
Customer Billing Account